It takes a lot of hard work to get a site just right, and even more once it’s live. Hackers, malware, and scams are the last things you want to deal with on top of running a business. Don’t add more tasks to your plate, let WePropagate take care of your site so you can focus on your work.
WordPress Care
What's Included
24/7 Security Monitoring
We monitor your website 24/7 to keep it secure.
Daily Cloud Backups
We backup your website to our cloud storage every day so you will never lose any data.
Managed WordPress Updates
WordPress plugins and themes are updated on a regular basis.
Malware Scans
Regular malware scans to help identify any security issues.
Uptime Monitoring
We get alerted if your website is down and quickly jump in to solve the issue.
Performance Reviews
We check out the performance of your website to make sure they’re running at top speed.
Website Reports
Detailed reports right in your inbox every month.
Expert WordPress Support
Expert support to mentor you with any of your WordPress questions.
Website Improvements
If you need a quick change or a whole new section designed and developed on your website, we can help (Digital Pro plan)
Our plans
Digital Starter
starts at
$135
monthly
- Perfect for freelancers, solopreneurs, small businesses
- 24/7 Security Monitoring
- Daily Malware & Website Blacklisted Checks
- Daily Cloud Backups
- Weekly Managed WordPress Updates (Core, Plugin, and Themes)
- Uptime Monitoring
- Performance Reviews
(Google PageSpeed & Yahoo! YSlow) - Personal Spot Checks For Errors
- Emergency Recovery (up to 1 time per year)
- Monthly Website Report
Digital Pro
starts at
$500
monthly
- Perfect for e-commerce, small businesses, non-profits
- 24/7 Security Monitoring
- Daily Malware & Website Blacklisted Checks
- Daily Cloud Backups
- Weekly Managed WordPress Updates (Core, Plugin, and Themes)
- Uptime Monitoring
- Performance Reviews (Google PageSpeed & Yahoo! YSlow)
- Personal Spot Checks For Errors
- Emergency Recovery (up to 3 times per year)
- Monthly Website Report
- Priority Client Support
- Up To 3 Hours of Design and Development Time Including:
- Content Management (posting blogs, editing content, creating new pages)
- Design & Implementation of New Website Features
- Incremental Performance Improvements
- Google Search Console Improvements
- Database Optimization
- Broken Link Checks & Fixes
- Need More? Check Our WordPress Retainers
Digital Advanced
starts at
$1,000
monthly
- Perfect for established e-commerce and medium-sized businesses
- 24/7 Security Monitoring
- Daily Malware & Website Blacklisted Checks
- Daily Cloud Backups
- Weekly Managed WordPress Updates (Core, Plugin, and Themes)
- Uptime Monitoring
- Performance Reviews (Google PageSpeed & Yahoo! YSlow)
- Personal Spot Checks For Errors
- Emergency Recovery (up to 3 times per year)
- Monthly Website Report
- Priority Client Support
- Up To 7 Hours of Design and Development Time Including:
- Content Management (posting blogs, editing content, creating new pages)
- Design & Implementation of New Website Features
- Incremental Performance Improvements
- Google Search Console Improvements
- Database Optimization
- Broken Link Checks & Fixes
- Need More? Check Our WordPress Retainers
Frequently Asked Questions
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Why do I need an ongoing plan when my web host updates my WordPress version?
Web hosting providers may or may not update your WordPress software for you (please check their policy), but all web hosts will not update your plugins.
Multiple authors create WordPress plugins and are consistently updated to newer versions to comply with the latest version of WordPress or to address security issues and bugs. It is not guaranteed that the mandated updates to WordPress will not break the website, nor will plugins continue to function if not updated.
For this reason, having a trained web specialist on hand to monitor the website is necessary to update, roll back, replace, or even adjust the theme to continue optimal performance.
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Can I change my plan or cancel at any time?
Yes, our plans are billed monthly, so you can sign up for one month of support and cancel or switch your plan at any time. We ask you to give us 5 days' notice so we can carry out our last thorough website update and remove our administrator credentials.
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What are your support hours?
Monday through Friday, 9 am - 5 pm.
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How does your technical support work?
We use support tickets instead of phone calls. We want to make sure that all communication is documented and transparent.
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What do you need to set up support on my site?
• WordPress admin access (username and password)
• Website SFTP/FTP credentials
• Account set up on our billing system:
• Contact Information
• Payment InformationWe take the security of your private information seriously. Your payment information is encrypted and securely stored within our merchant's account, not on our website. Additionally, any credentials provided to us are handled with utmost care. We utilize a password manager to store and manage these credentials securely, ensuring they remain confidential and accessible only to authorized personnel at WePropagate.
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What happens if a plugin or theme update breaks my site?
We can fix it. The site is immediately rolled back to the backup state taken before performing the update, and then we investigate the issue.
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Do you offer web hosting?
We work with WP Engine and Siteground to host your website. You own your hosting account and provide us access to do our work. If you are happy with your current hosting service, we can also work with that.
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What if I need help with something that is not covered by my plan?
We are happy to create a custom quote for any of your needs.
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Do you give any discounts if I want you to manage multiple sites?
Yes, contact us for details. We work with agencies, too.